Pantheon’s hosting environment can be intimidating and complex when you’re used to traditional hosting control panels (like CPANEL). Pantheon’s dev-ops oriented control panel and workflows have many benefits for security, backups, performance, and development processes. But it can make standard tasks like CMS updates intimidating and confusing.
This can be particularly true if the site is version controlled with git.
If you’ve found yourself needing help with a site hosted on Pantheon, reach out to us and we can handle it.